Am I lacking civility?

My message to Dr. Montoya:

Dr. Montoya,
I think there is a problem with Test 2. The test does not present in order. The questions are jumbled up, which makes deciphering your question groups nearly impossible.
Curtis M. Kularski
PSYC 443 D1

His reply:

Hi Curtis; Thank you for writing. I just checked the test and I’m not sure what do you mean by "jumbled up". The test seems in order. Please, try gain.

In addition, I would appreciate some civility in your communications. Your tone is not very professional. I want to refer you to our netiquette guidelines which you can find here:  Further communications with inappropriate tone will be referred to our Department Chairman.

Take care

Daniel Montoya Ph.D.


Where did I go wrong? Am I missing something obvious?